I’ve put together a 10-minute video showing how to use the Lync Server Logging Tool (a.k.a. OCSLogger.exe) to look at SIP messages to and from your UCMA app and troubleshoot issues.
If you’ve worked with UCMA for a while, it’s likely that you’ve had at least one incident where firewall settings caused issues with a UCMA application. Since firewall configuration seems to be one of the most common sources of mysterious troubles with UCMA applications, I thought I would write up a few notes about this in the hope that it will save someone a long and frustrating troubleshooting session. Continue reading “Firewalls and UCMA applications” »