Microsoft Lync and Skype for Business have a rich set of .NET APIs which make it easy to extend the platform and integrate it with other applications. This blog helps explain how to use those APIs.

Advanced BackToBackCall features

Posted: January 27th, 2013 | Author: | Filed under: UCMA 3.0, UCMA 4.0 | Tags: , , , | 4 Comments »

The BackToBackCall class is staple of more complex UCMA applications, especially those that perform some kind of third-party call control (brokering or providing services to calls between other users). In a nutshell, the BackToBackCall class allows a UCMA-controlled endpoint to keep a handle to a call that is going on between two other endpoints, rather than between a single remote endpoint and the UCMA application. But there are several features of the BackToBackCall class that you may not be aware of, that can be helpful in certain situations. Continue reading “Advanced BackToBackCall features” »

Multiple calls to a conference from the same UCMA endpoint

Posted: September 20th, 2011 | Author: | Filed under: UCMA 3.0 | Tags: , , | 2 Comments »

There are a number of situations where it is necessary for a UCMA application to connect more than one call to a conference. One example that I’ve seen more than once is the situation where you want your application to play messages to a caller, but you also want to record both the messages and the caller’s response. The way to do this is to create two separate instances of AudioVideoCall, join both of them to the conference, and establish them. One of them can then play the messages, while the other can be hooked up to a Recorder object to record both sides of the conversation. Continue reading “Multiple calls to a conference from the same UCMA endpoint” »