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UCMA application unexpectedly answering user’s calls

Posted: March 14th, 2013 | Author: | Filed under: UCMA 3.0, UCMA 4.0 | Tags: , , , , , | 3 Comments »

This was an interesting scenario that had me completely confused at first. Audio calls and instant messages to real Lync users were mysteriously being answered by a totally unrelated UCMA application, without ever appearing in the users’ Lync clients, so you would try to call or IM someone and unexpectedly get a generic IVR menu.

After puzzling over this weird behavior for a while, I figured out that there are some interesting side effects you can run into if you use UserEndpoints and a default routing endpoint in the same UCMA application – specifically, within the same collaboration platform. Continue reading “UCMA application unexpectedly answering user’s calls” »